Contacting Southwest Airlines
Southwest Airlines has a little application called Ding! which offers special limited time (hours) fares. I have relatives that love this program. But, maybe predictably, this blog entry has nothing to do with the concept of the application itself.
It turns out that the application has an annoying bug where the programmers left in code that prints debugging statements (via NSLog?) to the system log on Mac OS X (Leopard).
The big problem is that the application prints a huge number of messages. Coupled with the fact that users run this application non-stop to get the most benefit from it, this floods the system log and forces quicker log rotation, removing the chances to find important events in the system log.
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